Privacy Policy

Privacy Policy

Last updated: May 2026

At Verity O’Brien, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, services, coaching sessions, and offerings.

1. Who We Are

Verity O’Brien is a coaching business offering 1:1 coaching and digital content. If you have any questions about this policy, you can contact us at: verity@verityobrien.com

2. What Information We Collect

We may collect and process the following data:

Personal Information; Name, Email address, Phone number, Payment details (processed securely via third-party providers).

Account & Usage Data; Information you provide through contact forms, discovery calls, coaching enquiries, or mailing lists, Messages or communication with us, Information shared during coaching sessions or applications.

Technical Data; IP address, Browser type and device, Website usage data (via cookies and analytics tools).

3. How We Use Your Information

We use your data to:

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Provide coaching services and support
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Process payments and bookings
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Respond to enquiries and messages
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Send emails, updates, newsletters, and offers

Improve our website, content, and client experience

Maintain the safety and integrity of our services

We only use your data where we have a lawful basis to do so, including:

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Your consent
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Contractual necessity
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Legitimate business interests
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4. Marketing Communications

Unless you opt out, we may send you emails about:

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Coaching offers and services
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Workshops, events, or programs
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Content, insights, and updates
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You can unsubscribe at any time using the link in our emails or replying 'stop'.

5. Sharing Your Data

We do not sell your personal data. We may share your data with trusted third-party providers who help us operate our business, including:

Payment processors (e.g. Stripe, PayPal)

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Scheduling platforms (e.g. Calendly)
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Email marketing platforms
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Website hosting providers
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Analytics tools (e.g. Google Analytics)
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These providers only process your data on our behalf and in accordance with data protection laws.

6. Data Storage & Security

We take appropriate measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. Your data is stored securely through trusted third-party systems and platforms.

7. Your Rights (GDPR)

Under UK and EU data protection laws, you have the right to:

Access the personal data we hold about you

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Request correction of inaccurate data
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Request deletion of your data
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Object to or restrict processing
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Withdraw consent at any time
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To exercise any of these rights, please contact us at: verity@verityobrien.com

8. Cookies

We use cookies and similar technologies to:

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Improve your browsing experience
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Analyse website traffic
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Understand how visitors use our website
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You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Verity O’Brien
verity@verityobrien.com